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Overview

Toku Contractor handles the full invoicing and payment workflow, from contractor submission through approval and payment.

Invoice Workflow

1

Contractor submits invoice

Contractor creates and submits an invoice in their portal
2

Admin reviews

Review the invoice details, hours, and amounts
3

Approve or request changes

Approve the invoice or send back for revisions
4

Schedule payment

Approved invoices are queued for payment
5

Process payment

Payment is sent via the contractor’s preferred method

Reviewing Invoices

Navigate to Payments > Invoices to see:
  • Pending Review — Invoices awaiting your approval
  • Approved — Invoices approved and pending payment
  • Paid — Completed payments
  • Rejected — Invoices sent back for revision

Invoice Details

Each invoice shows:
  • Contractor name
  • Invoice period/date
  • Description of work
  • Hours (if hourly)
  • Total amount
  • Any attached documentation

Approving Invoices

1

Review the invoice

Verify hours, rate, and description match expectations
2

Check supporting documents

Review any attached time logs or deliverables
3

Click Approve

Approve the invoice for payment

Requesting Changes

If an invoice needs revision:
  1. Click Request Changes
  2. Add a note explaining what needs to be corrected
  3. The contractor receives notification to revise and resubmit

Payment Processing

Payment Methods

Payment Schedule

Configure your payment schedule:
  • Weekly — All approved invoices paid weekly
  • Bi-weekly — Payments every two weeks
  • Monthly — End-of-month payments
  • On Approval — Payment immediately upon approval

Batch Payments

Process multiple invoices at once:
  1. Go to Payments > Invoices
  2. Select multiple approved invoices
  3. Click Process Batch Payment
  4. Review totals by payment method
  5. Confirm to process

Payment Status


Payment Receipts

Both you and the contractor receive payment confirmations:
  • Email notification when payment is sent
  • Receipt available in payment history
  • Transaction details for record-keeping

Contractor Client Guide — Step 3 of 4. Previous: Managing Contractors | Next: Compliance Basics

Next Steps

Compliance

Understand compliance requirements

Contractor FAQ

Common questions