> ## Documentation Index
> Fetch the complete documentation index at: https://docs.toku.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contractor FAQ

> Frequently asked questions about Toku Contractor

## For Contractors

<AccordionGroup>
  <Accordion title="How do I get started?">
    Accept the invitation email from your client, create your account, sign the contractor agreement, and add your payment information. You'll then be ready to submit invoices.
  </Accordion>

  <Accordion title="How do I submit an invoice?">
    Go to **Invoices**, click **Create Invoice**, fill in the details (period, description, hours if applicable), attach any supporting documents, and submit.
  </Accordion>

  <Accordion title="When will I get paid?">
    Payment timing depends on your client's payment schedule (weekly, bi-weekly, monthly, or on approval). Once your invoice is approved, payment is processed according to that schedule.
  </Accordion>

  <Accordion title="What payment methods are available?">
    You can receive payments via bank transfer, PayPal, cryptocurrency, or stablecoins. Set up your preferred method in **Settings** > **Payment Methods**.
  </Accordion>

  <Accordion title="How long do payments take?">
    Bank transfers take 2-5 business days. PayPal takes 1-2 days. Crypto and stablecoin payments are typically same-day.
  </Accordion>

  <Accordion title="Why was my invoice rejected?">
    Your client may request changes if there are issues with the invoice details, hours, or supporting documentation. Check their feedback, make corrections, and resubmit.
  </Accordion>

  <Accordion title="How do I update my payment information?">
    Go to **Settings** > **Payment Methods** to add or update your payment details.
  </Accordion>

  <Accordion title="Will I receive tax documents?">
    Yes. US contractors receiving \$600+ will receive a 1099. All contractors can access payment summaries and invoice history for tax purposes.
  </Accordion>

  <Accordion title="Can I work with multiple clients?">
    Yes. If multiple clients use Toku, you'll see all engagements in your dashboard and can invoice each separately.
  </Accordion>
</AccordionGroup>

***

## For Clients (Administrators)

<AccordionGroup>
  <Accordion title="How do I add a contractor?">
    Go to **Contractors**, click **Add Contractor**, enter their details, configure the engagement terms, and send the invitation.
  </Accordion>

  <Accordion title="How do I approve invoices?">
    Navigate to **Payments** > **Invoices** to see pending invoices. Review the details and click **Approve** or **Request Changes**.
  </Accordion>

  <Accordion title="What payment methods can we offer?">
    Toku supports bank transfers, PayPal, cryptocurrency, and stablecoin payments. Contractors choose their preferred method.
  </Accordion>

  <Accordion title="How do I end an engagement?">
    Go to the contractor's profile, process any final invoices, then click **Actions** > **End Engagement** and set the end date.
  </Accordion>

  <Accordion title="Can I bulk import contractors?">
    Yes. Go to **Contractors** > **Import**, download the CSV template, fill it out, and upload to onboard multiple contractors at once.
  </Accordion>

  <Accordion title="How do I handle contractor compliance?">
    Toku provides contractor classification guidance and collects required documentation. Review the Compliance section for best practices.
  </Accordion>

  <Accordion title="What happens if a contractor is in a country we haven't worked with before?">
    Toku supports contractors in 150+ countries. The system will guide you through any country-specific requirements during onboarding.
  </Accordion>

  <Accordion title="How do I set up approval workflows?">
    Configure invoice approval settings in **Settings** > **Approvals**. You can require single or multiple approvers for invoices above certain thresholds.
  </Accordion>
</AccordionGroup>

***

## General

<AccordionGroup>
  <Accordion title="Is my information secure?">
    Yes. Toku uses enterprise-grade security including encryption, secure data storage, and access controls.
  </Accordion>

  <Accordion title="What currencies are supported?">
    Toku supports payments in USD, EUR, GBP, and many other currencies, plus cryptocurrencies and stablecoins.
  </Accordion>

  <Accordion title="How do I contact support?">
    Email [support@toku.com](mailto:support@toku.com) or visit the Support page for help.
  </Accordion>
</AccordionGroup>

***

## Still Have Questions?

<Card title="Contact Support" icon="headset" href="/getting-started/support">
  Get in touch with our team
</Card>